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Panera is losing nearly 100% of its workers every year as fast-food turnover crisis worsens
Low wages, lack of career paths and an overwhelming belief among the working public that fast-food jobs should only ever be temporary all contribute to the worsening turnover issues faced by quick-service restaurants. Automation is being explored as an answer.
Key findings
For fast-food chains employee turnover runs as high as 130% to 150%, according to industry measures.
McDonald’s is spending nearly $1 billion in 2019 to add ordering kiosks and other tech to stores.
Some experts believe it is inevitable that fast food will be the first job sector ruled by robots.
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