Common carrier locker systems are a way to provide secure, high density delivery locations in public spaces while improving delivery drivers’ efficiency. The University of Washington’s Urban Freight Lab conducted a pilot project of this locker system in the Seattle Municipal Tower.

Key findings

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“The pilot test found that a delivery to the common carrier locker system reduced total delivery time in the Seattle Municipal Tower by 78% when compared to traditional floor-to-floor, door-to-door delivery in the building.”

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“In addition to the locker substantially reducing delivery time, the locker also cut the parcel failed first delivery rate to zero.”

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“Common carrier locker systems are an innovative strategy because they may be used by any retailer, carrier and goods purchaser, and placed on public property.”

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