Traffic at the airports—even before you get inside—has gotten worse. The cause is not just the record number of travelers. It’s also the shift to ride sharing.

Key findings



The congestion problem starts with this: More people are flying than ever.



Both Uber and Lyft offer a feature called rematch, which allows drivers who have dropped off passengers to pick up another fare without leaving the airport and waiting in the off-site staging lot.



Ride-share companies are also rolling out a system where passengers who request a ride receive a code that they can give to any car in the Lyft or Uber line rather than searching for a specific driver.



View



View PDF



Behind a hard paywall (paid accounts only)



Behind a soft paywall (limited views allowed until a paid account is required)