"This report’s findings, draw on a thorough investigation of active and inactive partnerships between transit agencies and TNCs, designed to enhance understanding of project development and structure and how those were achieved. While partnerships between transit agencies and private mobility providers are not new, partnerships with TNCs create unique opportunities and challenges as both parties work toward mutually beneficial program models. This research is informed by dozens of transit agency surveys and follow-up interviews, past literature, and interviews with TNC policy staff and industry experts as well as FTA representatives, and provides a Partnership Playbook so that the transit industry can be more deliberate in its approach to working with TNCs."

Key findings

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For partnerships between transit agencies and TNCs, often the biggest hurdle is coming to an agreement over data sharing.

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Transit agency partnerships must all comply with ADA and Title VI regulations, this typically requires bringing in a third party and expands the partnership agreements.

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The most common motivation in these partnership are for the TNC to provide a certain service the city doesn't have and often is designed by way of the transit agency subsidizing the TNC trips.

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