Ride-hailing services like Uber and Lyft are changing the way that people move around cities, affecting transit use, active transportation and congestion. Due to the rapid rise in popularity and lack of available data, city and transportation planners have been limited in their ability to make long-term decisions about transportation infrastructure.

Key findings

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“49% to 61% of ride-hailing trips would have not been made at all, or by walking, biking, or transit.”

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“The adoption ride-hailing (e.g., Uber Lyft, Didi), the latest model of “shared mobility” is estimated to have grown to more than 250 million users globally within their first five years of existence.”

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“After using ride-hailing, the average net change in transit use is a 6% reduction among Americans in major cities.”

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