San Francisco County Transportation Authority

This report examines how TNCs contributed to increased roadway congestion in San Francisco between 2010 and 2016 relative to other factors such as population and employment growth, and transportation system changes.

The Transportation Authority’s “Emerging Mobility Evaluation Report” provides the first comprehensive look at the rapidly evolving emerging mobility sector in San Francisco. The report outlines the range of services operating in San Francisco, covering everything from ride-hail services to autonomous vehicles and microtransit to scooter sharing. In the report, the Transportation Authority evaluates how these services and technologies align with the city’s 10 Guiding Principles related to collaboration, safety, transit, congestion, sustainability, equitable access, accountability, labor, disabled access, and financial impact.

The purpose of this report is to provide information on TNC activity in San Francisco, in order to help the San Francisco County Transportation Authority (Transportation Authority) fulfill its role as the Congestion Management Agency for San Francisco County. The report is also intended to inform the Transportation Authority board which is comprised of the members of the San Francisco Board of Supervisors, as well as state and local policy-makers in other arenas, and the general public, on the size, location and time-of-day characteristics of the TNC market in San Francisco.